Air freight forwarding

Endowed with a successful worldwide network, FIDELYS is an actor recognized for its efficiency and the plurality of its services on the sector of air freight forwarding, providing services for the smallest parcels up to full chartering of planes.
Being present on the main international airports and hubs via our global network,

  • Regular weekly consolidations’ departures
  • Space allocation guaranteed
  • Dedicated chartered flights
  • Follow up and handling of cross-trade flows
  • Express service on demand
  • Import / Export consolidations
  • Multimodal transport (sea-air, air-sea)
  • Customs brokerage
  • Door to door service
  • OBC servces

Ocean freight forwarding

Ocean freight forwarding activity is in the culture’s heart and experience of FIDELYS. Partner of the main shipping companies, the company intervenes all around the world via its international network. As well in export and import, FIDELYS is proposing a global service from door to door, thanks to its own overseas branches but also worldwide exclusive agents’ network, with major strength in China, South East Asia, Indian Ocean, North and South America but also Middle East and Oceania.
In TUNISIA, the company has its own CFS warehouse directly implanted in RADES TUNISIA terminal port.

  • Regular weekly LCL and FCL departures
  • Space allocation guaranteed
  • Import / Export consolidations
  • Multimodal transport and transshipments (sea-air, sea-sea, sea-truck)
  • NVOCC service
  • SKD, CKD delocalization
  • Customs brokerage
  • Door to door service

Customs brokerage

FIDELYS is a licensed customs broker since 2009. This label allows distinguishing the most reliable community operators, in logic of labelling quality and appears as reinforcement in the reassurance of the international supply chain.
By obtaining this certification, FIDELYS commits to the respect for the customs and fiscal legislations, to a satisfactory financial solvency as well as an effective system of management of the commercial writings and, if necessary, the writings of transport, allowing making appropriate customs controls.
This also involve that FIDELYS is in the capacity to supply a traceability of the expeditions since their point of origin to their final destination. This one thus makes a commitment to enhance reliability of the partners and of various actors in the international logistic supply chain.

  • Organized, management and optimization of the customs procedures
  • Analysis of the tunsian and international rule
  • Product’s classification
  • Implementation of simplified customs procedures
  • Bonded warehouse management, products’ data’s reports

Integrated Logistic

Since over 8 years, FIDELYS has developed integrated logistic services, realized with its appropriate means and by means of partnership.
FIDELYS offers the possibility of having a unique interlocutor for all the stages of the supply chain, from countries of production up to distribution to destination. These performances are covering all the supply chain’ steps, sourcing, orders preparation, packing, labeling, documentation, distribution….
FIDELYS has a unit specialized in the stake in the standards goods.

  • Control of the technical capacities / social audit
  • Prototypes work out
  • Supply and control of the raw materials and accessories
  • Production’s follow up
  • Assistance to obtain tests labs
  • Quality control of finished products at the factory or logistic platform

Logistic, packaging, distribution
  • Reception, storing, order’s preparation
  • Labeling, co-packing, post manufacturing
  • Dedicated quality control as per customer’ SOP
  • Cross docking
  • Barcode labels, stickers, anti-theft device
  • Put on hangers, bagging
  • Packing and markings
  • Domestic and international distribution